Enhancing Operations: The Early Impact of UVeye at Toyota of Princeton

The Partnership

At Toyota of Princeton, teaming up with UVeye has really changed the game. This collaboration has not only sped up operations but also made everything more transparent and built solid trust among customers. By bringing UVeye’s cutting-edge technology on board, the dealership has seriously upgraded how they document vehicles, recommend services, and handle liability-plus, they’ve got a smooth integration with Reynolds & Reynolds to top it off.

The Real Benefits

Improved Documentation & Reduced Risk

• High-quality scans at check-in capture every detail, minimizing liability disputes and speeding up damage claims. Rental and loaner vehicle checks are now quick, automated, and fully documented, so everyone knows the car’s condition.

Streamlined Operations

• Integration with Reynolds & Reynolds makes workflows smoother, reduces clicks and errors, and gives service advisors instant alerts on issues, helping the team manage over 150 customers daily with ease.

Increased Revenue & Customer Trust

• Alignments rose from 29% to 31%, and tire sales climbed from 19.5% to 22.4%. Customers see their car’s condition firsthand, giving tech recommendations more credibility and boosting trust.

Looking Ahead

Embracing UVeye technology has clearly bumped up service efficiency, ramped up customer satisfaction, and driven revenue growth at Toyota of Princeton. As they keep fine-tuning their operations, UVeye is proving to be an indispensable tool in keeping their reputation shiny as one of the top tire dealerships around. Toyota of Princeton shows us all how embracing innovative tech can redefine automotive service, setting new standards for efficiency and customer care.